Returns & Exchanges

At Salts Mill Shop, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return your items within 30 days for a full refund or exchange.

Return Process

• 1.
  Initiate Your Return

  Contact our customer service team with your order number and the reason for your return to receive a unique Return Authorization code.

• 2.
  Package Your Items

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.

• 3.
  Ship the Package

  Affix the provided return label to your parcel and drop it off at any authorized shipping location; please keep your tracking receipt for reference.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.